Frequently Asked Questions
Everything you need to know about your Rudsak experience.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unworn items in their original condition with all tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my leather jacket?
To maintain the quality of your Rudsak leather, we recommend professional leather cleaning only. Avoid prolonged exposure to direct sunlight or moisture, and store in a cool, dry place.
Do you offer international shipping?
Yes, Rudsak ships to a wide range of international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a tailored fit; if you are between sizes, we recommend sizing up for comfort.